2nd government summit partners with ADCB
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The Government Summit, held under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum Vice President, Prime Minister and Ruler of Dubai, from 10 -12 February 2014 under the theme “Leading Government Services”, has announced a partnership with Abu Dhabi Commercial Bank.
The partnership between the Government Summit and Abu Dhabi Commercial Bank reflects the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum for future government that exceeds customers’ expectations. The Summit aims to underline an inspiring model of government services based on the ‘five-star’ hospitality, financial services and aviation industries, for which the United Arab Emirates is internationally renowned.
“We are proud to be one of the participants in the Government Summit which brings together many government and private institutions to review their expertise in various areas of customer services and their success in achieving sustainable efficiency. Their experiences deserve to be highlighted at the Summit, which serves as a forum for the exchange of experiences and knowledge. The summit also represents the perfect opportunity to view the best experiences and latest achievements in the areas of customer services. This in turn will help in consolidating the regional and global leadership position of the UAE in the development of government performance and achieve the UAE Vision 2021,” said Chairman of ADCB - Mr. Eissa Al Suwaidi.
Mr. Ala'a Eraiqat, Executive Director and CEO of ADCB, will take part in one of the sessions highlighting the efficiency of banking sector services and how to leverage them in applications, institutions and government departments. He said that the participation of Abu Dhabi Commercial Bank at the Summit reflects its commitment to achieve the highest levels of quality and efficiency in Customer Service in the banking sector. “Encouraging and motivating our staff to achieve higher levels of performance leads us toward our goal to achieve the highest standards in customer satisfaction. We are pleased that we can share our experience with the leaders of government sector and decision makers to build on them for future application.”
The Summit in its second edition continues its partnerships with a number of international organisations and institutions such as the United Nations, Organization for Economic Cooperation and Development, and at the national level with the Mohammed bin Rashid School of Government as a Knowledge Partner. Following the overwhelming success of the Government Summit in its first edition, UAE University is also coming on board as another major knowledge Partner, and the World Economic Forum as a Strategic Partner.
The Summit will be attended by over 60 regional and international speakers and intellectuals in addition to over 3500 delegates. It will witness the launch of a series of international reports on the development of government services, and propose many worksheets and constructive discussions that will contribute to the expansion and dissemination of knowledge and establishing a model government sector development in the region.
The previous Govt. Summit 2013 gained strong support from the UAE leadership. It was also very positively received by the public, and discussed topics of concern on a regional and international level.
During the last Summit, the UAE leadership established a new model for governmental transparency at the regional level, and an innovative practice of directly interacting with the public on topics related to national development.
Abu Dhabi Commercial Bank is one of the leading national banks focused on raising the level of efficiency in customer services for individuals, corporates and public institutions.
Over the years, the bank has served as the trusted partner for customers to manage their accounts and conduct banking transactions over the Internet and smart phone applications. ADCB has also won many prestigious international awards.